Privacy Policy

Review Fixer PRO (“we”, “us”, or “our”) is a service of VendoQ LLC, located at 28 Geary St STE 650, 141, San Francisco, CA 94108, United States. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you visit our website, submit a lead form, or use our reputation management services.

1. Information we collect

We may collect the following categories of information:

• Contact and business information — name, email address, company name, phone number, and any details you provide in your message or during onboarding.
• Account and access data — Google Business Profile URLs, review platform credentials, and permissions you authorize for managed plans.
• Technical data — IP address, browser type, device information, pages visited, and referral URLs. We collect this automatically via server logs and analytics tools.
• Communication data — emails, support tickets, and any feedback you share with us.

2. How we use your information

We use the information we collect to:

• Respond to your inquiries and provide our services.
• Draft, review, and publish review responses on your behalf.
• Process payments and manage subscriptions.
• Improve our website, services, and customer experience.
• Send service updates, marketing communications, and promotional offers (you can opt out at any time).
• Comply with legal obligations and enforce our Terms of Service.

3. Legal basis for processing

For visitors from the European Economic Area and similar jurisdictions, we process personal data based on one or more of the following legal grounds:

• Consent — when you submit a form or opt in to marketing.
• Contract performance — to deliver the services you purchased.
• Legitimate interests — to prevent fraud, secure our systems, and improve our services.
• Legal obligation — to comply with tax, accounting, and regulatory requirements.

4. How we share your information

We do not sell your personal information. We only share it with trusted recipients when necessary:

• Service providers — payment processors, email delivery services (e.g., Resend), cloud hosting, and analytics providers. They are bound by confidentiality and data protection obligations.
• Legal and compliance — when required by law, court order, or to protect our rights and safety.
• Business transfers — in connection with a merger, acquisition, or sale of assets, subject to confidentiality protections.

5. Data retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, or as required by law. Generally:

• Lead form data is kept for up to 7 years for tax, accounting, and legal compliance.
• Marketing lists are retained until you unsubscribe or request deletion.
• Service-related data is kept for the duration of your active subscription plus a reasonable post-cancellation period.

6. Your privacy rights

Depending on your location, you may have the right to access, correct, delete, or restrict the use of your personal data. You may also have the right to object to processing, request data portability, or withdraw consent. To exercise these rights, contact us at the email address below.

7. Cookies and tracking

Our website uses cookies and similar technologies for analytics, performance, and functionality. You can control cookies through your browser settings. We use third-party analytics that may set cookies; their practices are governed by their own privacy policies.

8. International data transfers

Review Fixer PRO operates in the United States. If you access our site from outside the U.S., your information may be transferred to and processed in the U.S. We use appropriate safeguards, including contractual protections, to protect your data.

9. Security

We implement reasonable technical and organizational measures to protect your data from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is 100% secure.

10. Children’s privacy

Our services are not intended for individuals under 13. We do not knowingly collect personal data from children under 13. If you believe we have collected such data, please contact us immediately.

11. Changes to this policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised effective date. We encourage you to review it periodically.

12. Contact us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us: